Returns & Exchanges

At TorchBearer Sauces, we want you to be completely satisfied with your spicy haul. Due to the perishable nature of our products, we offer replacements or refunds for items that arrive damaged or incorrect within 30 days of purchase.

Return Process

• 1.
  Inspect Your Shipment

  Upon delivery, please carefully inspect your sauces for any signs of leakage or broken seals caused during transit.

• 2.
  Document the Issue

  If you receive a damaged or incorrect bottle, take a clear photo of the item and the packaging to help us process your claim.

• 3.
  Contact Our Team

  Email our support team with your order number and the photos of the damaged goods to initiate a refund or replacement request.

• 4.
  Receive Your Resolution

  Once approved, we will ship out a fresh bottle of sauce at no extra cost to you or issue a full refund to your original payment method.